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Candidate 3139
In 2018 we celebrated our 15th Birthday! On average, we process over 4000 temporary worker hours each week

Customer Service Administrator Date Added 23/11/2018

Permanent Job

Introduction
Juice is exclusively working with an insurance broker in the local area and we're excited to be recruiting 6 customer service administrators.

Apply...

Sector: Personnel
Type: Permanent
Location: Featherstone
Salary: £15-20,000

Key Responsibilities

  • Provide excellent customer service & multifaceted customer support:
  •  Answer customer calls professionally and quickly, handle queries efficiently
  • Respond to customer emails professionally, efficiently and with accuracy
  • Provide administrative support to New Business, Renewals & MID Adjustment Teams by assisting policyholders in person, by email or phone professionally and courteously
  • Accuracy in system data input
  • Adherence to system procedures
  • Work to deadlines
  • Awareness of TCF (Treating Customers Fairly), vulnerable customers and how customers should be managed.
  • Awareness and understanding of Financial Crime
  • General Admin duties as and when required
  • Pleasant telephone manner and ability to compose correspondence
  • Pass Quality Control as prescribed
  • Undertake training

Key Skills and Experience

  • MS office products including email 
  • Keyboard skill

This is a great opportunity for people to join a growing business in the local area with lots of opportunity to earn money and develop a great career.

Personal Qualities

  • Ability to work on own initiative but also, not afraid to ask for help. 
  • Communication - verbal and written. 
  • Ability work under pressure and to deadlines 
  • Honesty, integrity, positivity! 

Closing Date

23/12/2018, 12:00

Apply...

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Testimonials

"After working in transport for over 45 years, mostly as a hgv driver, I took an early retirement package, and decided to work as an Agency driver. I worked for a few agencies and then joined Juice. It is like working for a family company. Everyone is approachable, and helpful, and happy. I have now worked for Juice for over 3 years. I work a few days a week between holidays. Although I swap my days around, Juice always seem to find me work when I want it, working for companies that I like working for, and at times that suit me. I have never had a problem with my wages. Although I am now officially retired, I plan to continue working for a few years yet, and I have no intention of working for anyone other than Juice. In my opinion, they are the best agency around. "

Ron Harrison - Class 1 Driver

"I can not thank Juice enough for there kind professional help towards me getting a new job. I was out of work at the time and starting to panic about what to do next but Juice reassured me and found me the perfect job and was by my side right to the end and after my third interview with the company I got the job! Juice was always on hand if I ever needed them for advice on interviews or there afterwards to let them know how I got on. I highly recommend Juice to anyone. Thank you again!"

Jessica Rowley - Placed in a permanent position

"I have only been registered with Juice Personnel for around six months and in that time they have managed to find me an amazing job opportunity suited well to my needs. Rebecca was dealing with all my interview arrangements and was so helpful and professional with every one, she has supported me when I was ridiculously nervous and helped me to land the job I have been waiting for. I could not have done it without her and would highly recommended anyone looking for something new, to register with this amazing recruitment agency!"

Laura Adams - Placed in a permanent role

"Juice were brilliant at understanding exactly what I was looking for in terms of a career. After just one meeting with them, they had put me forward to the company that I have now been working at for 1 year, and already I have been given the chance to develop and progress. I have never been happier and I think the fact that Juice listened to all the little things I wanted from my next role is exactly the reason that I was placed so perfectly!"

Amy Cooper - Placed in a permanent position

"Following an initial misunderstanding regarding role profile, the Juice team reacted swiftly to supply strong candidates for interview from whom we were able to select the right person for the job. They have also followed up the initial recruitment and demonstrated good commitment to delivering the right service for our business. I can recommend Juice Personnel."

VHE

"Working with Juice has been so beneficial and advantageous as they will do anything with open arms to find the most suited job for you as they did for me. In my opinion they are unlike any other agency I have been with. They are very understanding of your previous employment and future employment and take into consideration what sort of field and environment you are wanting to work in. If you're ever unhappy with anything they will listen to your problems and solve them as quickly and as efficiently as possible. They are all very polite and lovely people to talk to and I've never been so happy or so settled in a job 2 days in, that they found me. An outstanding recruitment agency very recommended!"

Emily Duggan - Temporary to permanent

"All I can say is my experience with Juice Personnel was friendly and proficient. In no time at all I was set up for interviews that suited my capabilities and requirements. All communication was both helpful and timely with a very polite manner. If I ever needed an agency again, I would be contacting Juice Personnel."

Anthony Matthews - Placed in a permanent position

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