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Candidate 4230
In 2018 we celebrated our 15th Birthday! On average, we process over 4000 temporary worker hours each week

3 Customer Service Administrators Date Added 04/02/2019

Permanent Job

Introduction
Juice is exclusively working with an insurance broker in the local area and we're excited to be recruiting 6 customer service administrators.

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Sector: Personnel
Type: Permanent
Location: Featherstone
Salary: £15-20,000

Key Responsibilities

  • Provide excellent customer service & multifaceted customer support:
  •  Answer customer calls professionally and quickly, handle queries efficiently
  • Respond to customer emails professionally, efficiently and with accuracy
  • Provide administrative support to New Business, Renewals & MID Adjustment Teams by assisting policyholders in person, by email or phone professionally and courteously
  • Accuracy in system data input
  • Adherence to system procedures
  • Work to deadlines
  • Awareness of TCF (Treating Customers Fairly), vulnerable customers and how customers should be managed.
  • Awareness and understanding of Financial Crime
  • General Admin duties as and when required
  • Pleasant telephone manner and ability to compose correspondence
  • Pass Quality Control as prescribed
  • Undertake training

Key Skills and Experience

  • MS office products including email 
  • Keyboard skill

This is a great opportunity for people to join a growing business in the local area with lots of opportunity to earn money and develop a great career.

Personal Qualities

  • Ability to work on own initiative but also, not afraid to ask for help. 
  • Communication - verbal and written. 
  • Ability work under pressure and to deadlines 
  • Honesty, integrity, positivity! 

Closing Date

04/03/2019, 12:00

Apply...

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Testimonials

"I found Juice Personnel and their staff to be extremely helpful with my job search. I was kept fully updated on any changes to my application and on any other potential vacancies. I have recommended Juice to friends colleagues and would recommend their services again. Great team of people."

Kirsty Hewson - Long term temporary worker

"Juice comes as a refreshing change after working with other agencies. Support and feeling valued are a key to temp workers - the team at juice never fail to provide this, leaving me to get on with the assignment. Being a temp suits my lifestyle - allowing contact with the workplace and continued skills development - whilst giving me the flexibility to achieve my personal goals. Well don Team Juice! Happy to be part of the family! "

Linda Thornley - Long standing temporary worker

""I found the Staff at juice personal especially Viki to be extremely personable and accommodating. I was kept up to date with the progress of my application and subsequent interview and received communication from Viki both before and after interview which I found to be helpful. I would highly recommend this company for anybody looking for new employment""

Jenna Hudson - Placed in a permanent position

"Rebecca has been thoroughly professional and supportive right from her initial call after I submitted my on line application, throughout the various interview stages ,offering help and guidance with my presentation and finally her call to tell me that I had been successful in securing my new position. She boosted my confidence at every stage!! To come in to see me on my first day with a bouquet of flowers to congratulate me was a really unexpected but lovely and thoughtful thing to do Thank you so much! "

Donna Roebuck - Permanent Placement

" My experience of using Juice Personnel, during my job search was brilliant from start to end. They were polite, friendly and approachable. Nothing was ever too much trouble and if they couldn’t answer my queries immediately, they returned my call within the day. I felt as though they really cared about finding me the right position, to suit my circumstances. I would definitely use them again and would recommend their services. "

Fiona Shakesby - Placed in a permanent position

"Hi ladies Just to let you know that I have accepted an offer of permanent employment this afternoon so I will no longer require your services. Thank you for everything over the past couple of months, I am really grateful for the temp placements and interviews you have sourced for me. "

Fiona Baker - Registered Candidate

"I can not thank Juice enough for there kind professional help towards me getting a new job. I was out of work at the time and starting to panic about what to do next but Juice reassured me and found me the perfect job and was by my side right to the end and after my third interview with the company I got the job! Juice was always on hand if I ever needed them for advice on interviews or there afterwards to let them know how I got on. I highly recommend Juice to anyone. Thank you again!"

Jessica Rowley - Placed in a permanent position

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