Job
Search
Candidate Of The Week...
Candidate 3139
In 2018 we celebrated our 15th Birthday! On average, we process over 4000 temporary worker hours each week

Customer Service Administrator Date Added 23/11/2018

Permanent Job

Introduction
Juice is exclusively working with an insurance broker in the local area and we're excited to be recruiting 6 customer service administrators.

Apply...

Sector: Personnel
Type: Permanent
Location: Featherstone
Salary: £15-20,000

Key Responsibilities

  • Provide excellent customer service & multifaceted customer support:
  •  Answer customer calls professionally and quickly, handle queries efficiently
  • Respond to customer emails professionally, efficiently and with accuracy
  • Provide administrative support to New Business, Renewals & MID Adjustment Teams by assisting policyholders in person, by email or phone professionally and courteously
  • Accuracy in system data input
  • Adherence to system procedures
  • Work to deadlines
  • Awareness of TCF (Treating Customers Fairly), vulnerable customers and how customers should be managed.
  • Awareness and understanding of Financial Crime
  • General Admin duties as and when required
  • Pleasant telephone manner and ability to compose correspondence
  • Pass Quality Control as prescribed
  • Undertake training

Key Skills and Experience

  • MS office products including email 
  • Keyboard skill

This is a great opportunity for people to join a growing business in the local area with lots of opportunity to earn money and develop a great career.

Personal Qualities

  • Ability to work on own initiative but also, not afraid to ask for help. 
  • Communication - verbal and written. 
  • Ability work under pressure and to deadlines 
  • Honesty, integrity, positivity! 

Closing Date

23/12/2018, 12:00

Apply...

< Go back to latest jobs

Testimonials

"Juice comes as a refreshing change after working with other agencies. Support and feeling valued are a key to temp workers - the team at juice never fail to provide this, leaving me to get on with the assignment. Being a temp suits my lifestyle - allowing contact with the workplace and continued skills development - whilst giving me the flexibility to achieve my personal goals. Well don Team Juice! Happy to be part of the family! "

Linda Thornley - Long standing temporary worker

"Juice Personnel is a professionally run and maintained agency with the great ability to balance work to its many members of staff, a very difficult task of late. I am often asked why I have been with Juice so long - 10 dedicated years. Having been to other agencies, they quite honestly just don't compare to Juice is my stock answer. I also tell them that after being with Juice for so many years my wages have never been late; this is very important as you know what you are going to get. So why change something that is right? Dedicated Juice Professional. 10 Years and counting. "

Ian Jenkins - Class 1 Driver

"“Juice Personnel is a great agency made up of dedicated and friendly staff. I highly regard their professional opinions and found them very helpful in supporting my search for a new role and will be recommending them to all my friends and family.""

Mark Banfield - Placed in a permanent position

"I would like to take this opportunity to say a huge thank you to Juice Personnel for their assistance in helping me gain my recent employment, in particular Resourcing Consultant Viki Freeman who was very professional, extremely helpful and did an excellent job in representing me to a prospective employer which led me to successfully gain an interview, which ultimately resulted in a job offer. Viki always kept me up to date with how things were progressing, unlike previous recruitment agencies I have used where I was the one doing all the chasing for progress. I would also like to mention Kelly Smith who again with great professionalism was very helpful to me. Once again thank you, I would definitely recommend to anyone looking for future employment to try Juice Personnel."

Jayne Noble - Placed in a permanent position

" My experience of using Juice Personnel, during my job search was brilliant from start to end. They were polite, friendly and approachable. Nothing was ever too much trouble and if they couldn’t answer my queries immediately, they returned my call within the day. I felt as though they really cared about finding me the right position, to suit my circumstances. I would definitely use them again and would recommend their services. "

Fiona Shakesby - Placed in a permanent position

"I found juice personnel extremely friendly and professional and made my job search a much more relaxed experience. Regular feedback and contact made me feel that I was really been looked after, and would definitely recommend them to friends and would use them again for a new job search and for recruiting in my role. Plus the girls were lovely!!!! Emma "

Emma Antsey - Placed in a permanent position

"I approached Juice personnel in October 2014 looking for some temporary work. They were great to work with and found me a placement right away. This initially started as a temporary contract. After a few weeks the company offered me a permanent position working on reception on a part time basis. Since then, my personal circumstances have changed slightly and I applied recently for another position within the company on full time basis as a HR administrator. I was offered the position on a 3 month trail, which looks like it is now going to go permanent quite soon. I will probably be working with Juice again now as I will now be responsible for helping with the recruitment for the company. I am looking forward to working with Juice again. I am really enjoying my new role and I would like to thank all at Juice for all their help in finding me a great job and career. I wouldn't hesitate in recommending them to friends and family."

Tracy Johnson - Long Term Temporary worker

Social Hub

Latest News

You Guessed It… The Juice Advent Calendar Returns!

After another challenging but rewarding year of providing recruitment services for clients across Leeds, Huddersfield and Wakefield, Juice would like to repay the trust...

Juice Proud to Announce Renewal of Wakefield Trinity Sponsorship

Offering recruitment services to businesses throughout Wakefield and West Yorkshire may be one of our specialities at Juice, but we also have a commitment to supporting...

Search Jobs
Submit CV or Vacancy