How to Deal with Underperforming Employees
Underperformance is an issue that can affect any workplace, regardless of the industry. How it is dealt with, will ultimately determine whether the underperformance continues, or an improvement is noticed. Each case is different, and some may have to be treated with more sympathy than others.
As an employer or leader of a team, there are steps you can take that can help at least make an improvement.
- Be Considerate
There could be a variety of reasons that are causing underperformance. One factor could be encompassing for all underperforming employees, alternatively, there could be specific factors affecting each person individually. Considering there could be personal factors influencing underperformance will help you approach the situation more objectively.
- Job Roles and Expectations
- Are your staff aware of what is expected of them?
- Do employees understand the impact on the company that continued underperformance can have for reputation/results?
- Is training provided to ensure employees skills and knowledge are kept up to the standard expected?
It could be worth asking yourself and the management team these questions before engaging with the staff members in question.
- Address the Issue Appropriately
The way in which the issue of underperformance is addressed can vary depending on the personality traits of each employee. There isn’t necessarily a one size fits all method, but it is advisable to not allow it to become an emotional argument. Avoid accusations and threats and use people management skills to deal with each person’s case differently.
- Try New Methods of Motivation
Understanding what motivates an individual can help you guide them into an improved performance. Simple questions such as what they enjoy doing most in work and outside of work can help you gain a grasp of what truly inspires them.
Often being so busy can get in the way of getting to know your employees and finding out what their long-term aspirations are, where they see their career heading in the next 12 months and what more can be done to offer support. Encourage honesty, and with the responses, it is likely that the root of any underperformance can be identified and thus hopefully resolved.
As recruitment specialists in Wakefield, we understand the many challenges that face the workforces of our clients. To speak with one of our recruitment consultants regarding vacancies across HR & Personnel, Marketing, Logistics or Finance, please call us on 01924 377 500 or contact us here.
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