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How to Deal with Underperforming Employees

Underperformance is an issue that can affect any workplace, regardless of the industry. How it is dealt with, will ultimately determine whether the underperformance continues, or an improvement is noticed. Each case is different, and some may have to be treated with more sympathy than others.

As an employer or leader of a team, there are steps you can take that can help at least make an improvement.

  1. Be Considerate

There could be a variety of reasons that are causing underperformance. One factor could be encompassing for all underperforming employees, alternatively, there could be specific factors affecting each person individually. Considering there could be personal factors influencing underperformance will help you approach the situation more objectively.

  1. Job Roles and Expectations
  • Are your staff aware of what is expected of them?
  • Do employees understand the impact on the company that continued underperformance can have for reputation/results?
  • Is training provided to ensure employees skills and knowledge are kept up to the standard expected?

It could be worth asking yourself and the management team these questions before engaging with the staff members in question.

  1. Address the Issue Appropriately

The way in which the issue of underperformance is addressed can vary depending on the personality traits of each employee. There isn’t necessarily a one size fits all method, but it is advisable to not allow it to become an emotional argument. Avoid accusations and threats and use people management skills to deal with each person’s case differently.

  1. Try New Methods of Motivation

Understanding what motivates an individual can help you guide them into an improved performance. Simple questions such as what they enjoy doing most in work and outside of work can help you gain a grasp of what truly inspires them.

Often being so busy can get in the way of getting to know your employees and finding out what their long-term aspirations are, where they see their career heading in the next 12 months and what more can be done to offer support. Encourage honesty, and with the responses, it is likely that the root of any underperformance can be identified and thus hopefully resolved.

As recruitment specialists in Wakefield, we understand the many challenges that face the workforces of our clients. To speak with one of our recruitment consultants regarding vacancies across HR & Personnel, Marketing, Logistics or Finance, please call us on 01924 377 500 or contact us here.

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"I approached Juice personnel in October 2014 looking for some temporary work. They were great to work with and found me a placement right away. This initially started as a temporary contract. After a few weeks the company offered me a permanent position working on reception on a part time basis. Since then, my personal circumstances have changed slightly and I applied recently for another position within the company on full time basis as a HR administrator. I was offered the position on a 3 month trail, which looks like it is now going to go permanent quite soon. I will probably be working with Juice again now as I will now be responsible for helping with the recruitment for the company. I am looking forward to working with Juice again. I am really enjoying my new role and I would like to thank all at Juice for all their help in finding me a great job and career. I wouldn't hesitate in recommending them to friends and family."

Tracy Johnson - Long Term Temporary worker

"I have only been registered with Juice Personnel for around six months and in that time they have managed to find me an amazing job opportunity suited well to my needs. Rebecca was dealing with all my interview arrangements and was so helpful and professional with every one, she has supported me when I was ridiculously nervous and helped me to land the job I have been waiting for. I could not have done it without her and would highly recommended anyone looking for something new, to register with this amazing recruitment agency!"

Laura Adams - Placed in a permanent role

"I have worked for several different agencies in my working life and Juice Personnel is in my opinion the friendliest and most helpful team of people I have come across. They go out of their way to help and support their clients. I would happily recommend them. I am excited about my new journey that I didn't feel was possible. I mean every word of this Thanks all!! "

Lisa Baker - Temporary Worker

"I found Juice Personnel and their staff to be extremely helpful with my job search. I was kept fully updated on any changes to my application and on any other potential vacancies. I have recommended Juice to friends colleagues and would recommend their services again. Great team of people."

Kirsty Hewson - Long term temporary worker

"From day one Juice Personnel have been very professional, informative and truly outstanding when searching and placing me in employment. From the moment I first walked through the office doors to meet with one of their representatives I have been nothing but pleased and extremely satisfied with Juice. They have managed to source a position close to home with outstanding credentials which I am extremely grateful for. I have found that Juice are by far the best agency I have dealt with in West Yorkshire and I would highly recommend them to friends, family or any business associates that may need form of employment. Although I have not been with Juice long, I know that the relationship can only blossom and go from strength to strength."

Richard Allen- Long term temporary

"Working with Juice has been so beneficial and advantageous as they will do anything with open arms to find the most suited job for you as they did for me. In my opinion they are unlike any other agency I have been with. They are very understanding of your previous employment and future employment and take into consideration what sort of field and environment you are wanting to work in. If you're ever unhappy with anything they will listen to your problems and solve them as quickly and as efficiently as possible. They are all very polite and lovely people to talk to and I've never been so happy or so settled in a job 2 days in, that they found me. An outstanding recruitment agency very recommended!"

Emily Duggan - Temporary to permanent

"All I can say is my experience with Juice Personnel was friendly and proficient. In no time at all I was set up for interviews that suited my capabilities and requirements. All communication was both helpful and timely with a very polite manner. If I ever needed an agency again, I would be contacting Juice Personnel."

Anthony Matthews - Placed in a permanent position

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