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Digital Customer Service Agent Date Added 10/01/2020

Permanent Job

Introduction
An exciting opportunity has arisen at Juice Personnel as we work alongside a Wealth Management company who are expanding their Digital team. We are searching for a Customer Service extraordinaire, who can support customers in ‘bringing their finances online’.

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Sector: Personnel
Type: Permanent
Location: Barnsley, S75
Salary: £17,000 - £20,000

Key Responsibilities

  • Support customers through the journey of bringing their finances online
  • Communicate through various methods such as over the telephone, screen to screen and face to face
  • Build strong relationships with customers
  • Operate within Confidentiality and Regulatory standards
  • General administrative support to the business

Key Skills and Experience

  • Ability to forge strong relationships with customers
  • Great listening skills and natural empathy
  • Excellent communication skills, able to naturally have a conversation with customers and put them at ease
  • Competent IT knowledge
  • Able to follow processes and procedures
  • Ability to provide brilliant customer service

Personal Qualities

Although this role is working with a Wealth Management company, we do not require applying candidate to have a financial background of any sort. Our main priority is to speak with candidates who have a thorough Customer Service background, who have a genuine passion in helping customers achieve their goals.

We are looking for someone who can is ambitious to take ownership of this role, and develop personally as the business grows.

Additional information

  • Permanent, full time role
  • £17,000 - £20,000 (dependant on experience)
  • Barnsley (S75) based
  • Monday to Friday / 9am – 5pm (degree of flexibility will be required)
  • Generous pension scheme
  • 25 days holiday PLUS Bank Holidays

This vacancy is being advertised on behalf of Juice Personnel who is operating as an employment agency.

Please note: As Juice Personnel are a reputable recruitment agency; we do not submit your CV to the end client until you have met with us.

Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.

Closing Date

10/03/2020, 12:00

Apply...

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Testimonials

"Working with Juice has been so beneficial and advantageous as they will do anything with open arms to find the most suited job for you as they did for me. In my opinion they are unlike any other agency I have been with. They are very understanding of your previous employment and future employment and take into consideration what sort of field and environment you are wanting to work in. If you're ever unhappy with anything they will listen to your problems and solve them as quickly and as efficiently as possible. They are all very polite and lovely people to talk to and I've never been so happy or so settled in a job 2 days in, that they found me. An outstanding recruitment agency very recommended!"

Emily Duggan - Temporary to permanent

"After working in transport for over 45 years, mostly as a hgv driver, I took an early retirement package, and decided to work as an Agency driver. I worked for a few agencies and then joined Juice. It is like working for a family company. Everyone is approachable, and helpful, and happy. I have now worked for Juice for over 3 years. I work a few days a week between holidays. Although I swap my days around, Juice always seem to find me work when I want it, working for companies that I like working for, and at times that suit me. I have never had a problem with my wages. Although I am now officially retired, I plan to continue working for a few years yet, and I have no intention of working for anyone other than Juice. In my opinion, they are the best agency around. "

Ron Harrison - Class 1 Driver

"I have worked for several different agencies in my working life and Juice Personnel is in my opinion the friendliest and most helpful team of people I have come across. They go out of their way to help and support their clients. I would happily recommend them. I am excited about my new journey that I didn't feel was possible. I mean every word of this Thanks all!! "

Lisa Baker - Temporary Worker

"Juice comes as a refreshing change after working with other agencies. Support and feeling valued are a key to temp workers - the team at juice never fail to provide this, leaving me to get on with the assignment. Being a temp suits my lifestyle - allowing contact with the workplace and continued skills development - whilst giving me the flexibility to achieve my personal goals. Well don Team Juice! Happy to be part of the family! "

Linda Thornley - Long standing temporary worker

"Juice were brilliant at understanding exactly what I was looking for in terms of a career. After just one meeting with them, they had put me forward to the company that I have now been working at for 1 year, and already I have been given the chance to develop and progress. I have never been happier and I think the fact that Juice listened to all the little things I wanted from my next role is exactly the reason that I was placed so perfectly!"

Amy Cooper - Placed in a permanent position

""I found the Staff at juice personal especially Viki to be extremely personable and accommodating. I was kept up to date with the progress of my application and subsequent interview and received communication from Viki both before and after interview which I found to be helpful. I would highly recommend this company for anybody looking for new employment""

Jenna Hudson - Placed in a permanent position

"From my initial contact through to the registration process I found the staff at Juice Personnel to be very polite and professional. You are treated respectfully and not just another CV on a database. "

Dawn Davis - Registered Candidate

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