Candidate Of The Week...
Candidate 4318
This year we celebrated our 17th Birthday! On average, we process over 4000 temporary worker hours each week

Hire Desk Controller

Date Added: 05/11/2020

Permanent Job

We’ve a fantastic Hire Desk opportunity for an individual that pride themselves on offering exceptional Customer Service. We are looking to speak with people that have a positive and ambitious mindset, that are keen to work for one of Wakefield’s fastest growing businesses.


Sector: Personnel
Type: Permanent
Location: Wakefield
Salary: £18,000 - £22,000

Key Responsibilities

  • Representing a consistent point of contact for customers
  • Building rapport and good relationships with all new and existing clients
  • Proactively seeking new ways of ensuring the highest level of customer service 
  • Coordinating and administering all customer enquiries
  • Working flexible, helping with reasonable ad-hoc duties as required

Key Skills and Experience

  • Fully computer literate 
  • Ability to meet deadlines and work under pressure
  • Impeccable attention to detail 
  • Excellent written and verbal communication skills with an exceptional telephone manner 

Personal Qualities

Ultimately, we are looking for someone who is a strong relationship builder, who can give unrivalled Customer Service to our clients valued customers. The job can be demanding due to tight deadlines and difficult client demands; therefore, we are looking for someone who can be resilient under these situations. You must be passionate, self-motivated and have the ability to work autonomously.

Additional Information

  • Monday to Friday / 08:00am – 5:00pm
  • Thornes (Office based)
  • Permanent
  • £18,000 - £22,000 per annum (Negotiable depednant on experience)
  • 22 days annual leave (Plus Bank Holidays)
  • Opportunities for progression as the business grows. 

This vacancy is being advertised on behalf of Juice Personnel who is operating as an employment agency.

Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.

Closing Date

02/01/2021, 12:00


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"I found juice personnel extremely friendly and professional and made my job search a much more relaxed experience. Regular feedback and contact made me feel that I was really been looked after, and would definitely recommend them to friends and would use them again for a new job search and for recruiting in my role. Plus the girls were lovely!!!! Emma "

Emma Antsey - Placed in a permanent position

""I found the Staff at juice personal especially Viki to be extremely personable and accommodating. I was kept up to date with the progress of my application and subsequent interview and received communication from Viki both before and after interview which I found to be helpful. I would highly recommend this company for anybody looking for new employment""

Jenna Hudson - Placed in a permanent position

"Very professional and friendly staff. Made me feel at ease in the registering process and was very quick in finding me a suitable placement. From that placement I got offered a full time position. I would highly recommend Juice Personnel to anyone if you are looking for temp or permanent working positions."

Claire Issott - Temporary to permanent worker

"Juice comes as a refreshing change after working with other agencies. Support and feeling valued are a key to temp workers - the team at juice never fail to provide this, leaving me to get on with the assignment. Being a temp suits my lifestyle - allowing contact with the workplace and continued skills development - whilst giving me the flexibility to achieve my personal goals. Well don Team Juice! Happy to be part of the family! "

Linda Thornley - Long standing temporary worker

"From day one Juice Personnel have been very professional, informative and truly outstanding when searching and placing me in employment. From the moment I first walked through the office doors to meet with one of their representatives I have been nothing but pleased and extremely satisfied with Juice. They have managed to source a position close to home with outstanding credentials which I am extremely grateful for. I have found that Juice are by far the best agency I have dealt with in West Yorkshire and I would highly recommend them to friends, family or any business associates that may need form of employment. Although I have not been with Juice long, I know that the relationship can only blossom and go from strength to strength."

Richard Allen- Long term temporary

"I have worked for Juice Personnel now for 15 years. They have supplied me with work for 95% of that time, when requested. If I have had to give back word on shifts, as long as I have I gave good notice, they have always understood and not chastised me. The staff have always been respectful, as have I, and I have always have had queries handled swiftly and to my satisfaction. Thank you to all staff for your professionalism and most importantly, paying on time all the time with no hassle. It's a pleasure to work for an agency you respect, and are respected in return. A real team spirit. I would recommend anyone to register with this agency, whether you use it or not, they will always be there when needed."

John Keating - Class 1 Driver

""The staff at Juice are so friendly and really committed to finding work that really suits you. Their communication is great and I receive regular emails detailing new vacancies. If you are thinking of registering with an employment agency, don't hesitate to go with Juice - you won't be disappointed.""

Carole Shaw - Temporary worker

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