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Candidate 4318
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Customer Service Coordinator

Date Added: 28/07/2021

Administration & Office Support Job

Introduction
We are currently recruiting for one of the largest parcel distributors in the country due to them experiencing tremendous growth recently, and continuous growth plans for the future.

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Sector: Commercial
Type: Administration & Office Support
Location: Ossett
Salary: £9.55 per hour

Key Responsibilities

We are currently looking to recruit a full time individual to work in a busy customer service environment situated at our Shaw Cross facility. The desired candidate will be highly confident, adaptable and have previous experience of delivering excellent service to customers by all means of communication. The hours of work are Monday, Tuesday and Thursday 8 am - 130 pm 

The individual will be responsible for key administration duties of the department whilst reporting to Customer Service Team Leader.

  • Coordinating customer collection request and bookings.
  • Providing our customers with collection information and keeping them updated with daily collection and delivery information, this is achieved by liaising with our internal departments and external stakeholders.
  • Handle customer queries via phone calls and emails efficiently
  • Working with major retailers and external stakeholders to resolve claims/delivery disputes

Key Skills and Experience

• Excellent Communication skills both written and verbal.

• Excellent PC skills with knowledge of MS Office, specifically MS Excel and MS Outlook

• Excellent ability to prioritise workload

• Enthusiastic attitude to deliver high quality customer service consistently.

Personal Qualities

We are looking for candidates with an enthusiastic attitude and the ability to deliver high quality customer service consistently.  

Closing Date

28/08/2021, 12:00

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Carol Taylor- Temporary to permanent worker

"I can not thank Juice enough for there kind professional help towards me getting a new job. I was out of work at the time and starting to panic about what to do next but Juice reassured me and found me the perfect job and was by my side right to the end and after my third interview with the company I got the job! Juice was always on hand if I ever needed them for advice on interviews or there afterwards to let them know how I got on. I highly recommend Juice to anyone. Thank you again!"

Jessica Rowley - Placed in a permanent position

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Lauren Clark - Temp to Perm placement

"Very professional and friendly staff. Made me feel at ease in the registering process and was very quick in finding me a suitable placement. From that placement I got offered a full time position. I would highly recommend Juice Personnel to anyone if you are looking for temp or permanent working positions."

Claire Issott - Temporary to permanent worker

"Working with Juice has been so beneficial and advantageous as they will do anything with open arms to find the most suited job for you as they did for me. In my opinion they are unlike any other agency I have been with. They are very understanding of your previous employment and future employment and take into consideration what sort of field and environment you are wanting to work in. If you're ever unhappy with anything they will listen to your problems and solve them as quickly and as efficiently as possible. They are all very polite and lovely people to talk to and I've never been so happy or so settled in a job 2 days in, that they found me. An outstanding recruitment agency very recommended!"

Emily Duggan - Temporary to permanent

""I approached Juice Personnel after having my maternity leave in 2015 to look for a more suitable role which would fit around my new circumstances. It was a pleasure to visit their office & meet with Claire, she made the whole process extremely easy which was such a relief after being away from the working environment for a few months. Within a week she had found me a great position & I continue to work for the same company. She was a great point of contact and offered fantastic advice and support every step of the way. Thank you Claire & Juice Personnel!""

Charlie O'Neil - Placed in a permanent position

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Kirsty Walton - Temp to Perm placement

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