Candidate Of The Week...
Candidate 4599
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Insurance Manager

Date Added: 24/06/2022

Specialist Roles Job

Due to growth of an existing branch in Featherstone, our client is looking for a Branch Supervisor to join their team. To be successful in this role you will have the ability to manage a team of underwriters and administrators handling the policy administration of insurance policies. Working closely with the Branch Manager to ensure best practice is adhered to and the department are working within SLA's and agreed binding authority agreements. Full time permanent position Monday to Friday (Office hours) Salary up £30k per annum (Based on experience)


Sector: Commercial
Type: Specialist Roles
Location: Featherstone
Salary: Negotiable

Key Responsibilities

·         Daily organisation of workloads within the Team ensuring deadlines and SLAs are met in accordance with company policies and any agreed binding authority agreements

·         Management, Training and Development of the Team

·         Obtain and review Monthly MI and feedback into the Management Team

·         Review QC feedback and implement any actions required

·         Manage & record one on one's on a monthly basis and provide summary reports

·         Referral point for risks and queries from the Teams

·         Be hands on when necessary and work directly with customers to quote or make adjustments to appropriate risks within your granted authority limits

·         Handle complaints in line with the current process

·         Work with the Management Team to ensure efficient work processes are adhered to and SLAs/deadlines met

·         Ensure there is fairness to our customers through procedures, whilst ensuring clear communication with both our internal and external customers, people and partners

Key Skills and Experience

• Minimum 5 experience working in a broking or underwriting environment

• 2 years Supervisory or Management Experience

• CII qualification or working to obtain the qualifications

• Strong leadership qualities

• Strong interpersonal and relationship skills

• Excellent timekeeping and presentation of self and work


MS Office skills are essential, as are excellent communication - verbal and written. Keyboard skills and organisational skills are also required.  You need to be positive, enthusiastic and motivational about what you do! Honesty, integrity, reputation, competence/capability & financial soundness as required under the Financial Conduct Authority (FCA), Guernsey Financial Services Commission (GFSC) and Jersey Financial Services Commission (JFSC). 

Personal Qualities

  • Technical knowledge of the product range, including understanding of the coverage provisions, exclusions and conditions of the policy wordings
  • An understanding of the legal principles of insurance and insurance contracts including obligations to insurer

Closing Date

24/07/2022, 12:00


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