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Candidate 4599
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Technical Advisor

Date Added: 16/03/2022

Specialist Roles Job

Introduction
Juice personnel are working with an amazing company based in Brighouse. They are now looking for a Technical Advisor to support both customers and the sales team with product and application knowledge across the Automotive, Commercial Vehicle (including off- highway) and Industrial ranges. As part of the Tech Help Desk team, the Technical Advisor is the first point of contact and a key interface for all internal and external technical enquiries.

Apply...

Sector: Commercial
Type: Specialist Roles
Location: Brighouse
Salary: Competitive

Key Responsibilities

  • Respond to enquiries (phone and e-mail) in a timely manner; provide product recommendations, troubleshooting advice and application guidance
  • Record and submit monthly activity reports (incl. no. calls handled, type of enquiries etc.)
  • Keep abreast of competitor product portfolios and other industry news; share information with internal stakeholders including Sales, Marketing and wider technical team
  • Conduct research projects as requested by the Technical Manager
  • Liaise with the Quality department for any quality queries or customer complaints
  • Support the Sales team on customer visits and site surveys as required
  • Support the Marketing team with creation of technical content
  • Attend industry exhibitions and events as required
  • Undertake any other reasonable task as required by the busines

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Key Skills and Experience

  • Background in the engineering/automotive/lubricants industry
  • Experience in a technical/marketing role within the engineering/automotive/lubricants industry
  • Computer literate; competent with Microsoft Office programme

 

 

Benefits:

  • Competitive salary
  • Comprehensive training on products, applications and industries.
  • Matched employer pension contribution scheme
  • 25 days annual leave (increasing with service years up to 30 days)
  • Company health cash plan
  • Death in service
  • Staff account with discount on all company products
  • On-site parking
  • Employee assistance programme

 

Details:

  • Pay between £23,000 - £25,000 DOE
  • Monday to Friday (office hours) 37.5 per week
  • Full time, permanent role

 

 

Personal Qualities

  • Be a proactive, highly organised team player with a desire to learn and develop
  • Have excellent written and verbal communication skills; able to explain technical subject matter to audiences of varying knowledge levels
  • Have strong interpersonal skills with good telephone manner and strong customer focus
  • Have an analytical and methodical approach; able to solve problems and clearly communication solutions
  • Have good commercial awareness: understanding of both the needs of customers and the wider business; understanding of the sales process and product USPs

Closing Date

01/01/0001, 12:00

Apply...

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Testimonials

"I would just like to say how helpful and professional these girls are, they have never let me down and are always true to their word, always available with lots of support and advice, fantastic company to work with and for - thank you"

Ruth Amis - Long term temporary worker

"I have worked with a lot of recruitment agencies over the years, yet find Juice personal one of the top agencies. When they promise to ring you they do so when they say they will, and when I got lost trying to find the office, they were patient and kindly directed me to their office! Highly recommend Juice. Thank you for finding my new role."

Leon Dickson - Perm candidate

"I would like to take this opportunity to say a huge thank you to Juice Personnel for their assistance in helping me gain my recent employment, in particular Resourcing Consultant Viki Freeman who was very professional, extremely helpful and did an excellent job in representing me to a prospective employer which led me to successfully gain an interview, which ultimately resulted in a job offer. Viki always kept me up to date with how things were progressing, unlike previous recruitment agencies I have used where I was the one doing all the chasing for progress. I would also like to mention Kelly Smith who again with great professionalism was very helpful to me. Once again thank you, I would definitely recommend to anyone looking for future employment to try Juice Personnel."

Jayne Noble - Placed in a permanent position

"Hi ladies Just to let you know that I have accepted an offer of permanent employment this afternoon so I will no longer require your services. Thank you for everything over the past couple of months, I am really grateful for the temp placements and interviews you have sourced for me."

Fiona Baker - Registered Candidate

"Juice were brilliant at understanding exactly what I was looking for in terms of a career. After just one meeting with them, they had put me forward to the company that I have now been working at for 1 year, and already I have been given the chance to develop and progress. I have never been happier and I think the fact that Juice listened to all the little things I wanted from my next role is exactly the reason that I was placed so perfectly!"

Amy Cooper - Placed in a permanent position

"Juice Personnel found me a great job that suited me and what I was looking for. The staff are all very efficient &amp; have great communication with their clients. I started temping with them within a couple of weeks of enquiry about a job. I was temping for 3 months and now I am starting with the company permanent. I would highly recommend using Juice if you are out of work or looking for a new job."

Kirsty Walton - Temp to Perm placement

"Juice Personnel is a professionally run and maintained agency with the great ability to balance work to its many members of staff, a very difficult task of late. I am often asked why I have been with Juice so long - 10 dedicated years. Having been to other agencies, they quite honestly just don&#39;t compare to Juice is my stock answer. I also tell them that after being with Juice for so many years my wages have never been late; this is very important as you know what you are going to get. So why change something that is right? Dedicated Juice Professional. 10 Years and counting."

Ian Jenkins - Class 1 Driver

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