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Candidate 4599
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Scheduler

Date Added: 08/05/2022

Specialist Roles Job

Introduction
Juice Personnel are working with an amazing leading facilities company. At present, they are looking to expand their highly-skilled team by adding a Scheduler which will act as the key point of contact for engineers ensuring work is efficiently and effectively planned and co-ordinated. The post-holder will administer and manage reactive and planned fabric, mechanical and electrical works within a designated geographical area. The Scheduler will focus on continuous improvement, speed and proficiency of internal processes ensuring client expectations are achieved whilst keeping engineer non-productive time to an absolute minimum.

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Sector: Commercial
Type: Specialist Roles
Location: Sheffield
Salary: £20-25,000

Key Responsibilities

Pay:

 

23k per annum

 

Hours:

Monday to Friday 7 am – 3:30 pm or 8:30 am – 5 pm

Location:

Sheffield – Next to Meadowhall with free parking and easy transport links

 

Key Responsibilities

  • Understand client service level agreements including budgets and rates
  • Plan/co-ordinate/allocate engineer workload in line with client SLA’s & KPIs ensuring non-productive time is kept to a minimum. Ensure allocations match engineer skills and experience
  • Liaise with client sites and record access arrangements. Escalate access issues or problems.
  • Plan & administrate joint visits with other specialist contractors
  • Administer site and parking permits
  • Update client portals and internal systems to provide clarity on all jobs ensuring opportunities for chaser queries are minimum
  • Providing real time approval of engineer timesheets through WFM
  • Co-ordinate the life cycle of works in progress including reviewing and actioning red reports, checking worksheets, parts orders, budgets and client orders to ensure the clients’ invoice can be processed efficiently
  • Request budget uplifts
  • Escalate work-in-progress/engineer issues to Team Leaders and Managers when required.
  • Provide support to engineers on process issues including assistance with IT and process coaching (including PDA support and client logging in/out requirements).  Escalate to Team Leaders if unable to resolve
  • Develop a good working relationship with engineers. Provide effective communication
  • General administration support – data input, email management, photocopying, scanning etc.
  • Provide work-in-progress updates to internal and external customers
  • Report engineers’ absence to Team Leaders and manage engineer holiday requests including ensuring necessary cover has been arranged
  • Participate on the out of hours call out rota when it is your turn to do so defined by the current rota schedule
  • Carry out other duties consistent with the job-holder’s knowledge and skills which are necessary for the satisfactory completion of contracts or business goals
  • Comply with the Company’s equal opportunities policy and all other policies designed to protect employees or clients from unequal treatment or harassment

Key Skills and Experience

Personal Qualities

About you

 

  • Reliability – responsible and dependable
  • Independence - able to manage own workload with minimum supervision.
  • Good time management skills with the ability to prioritise effectively
  • Attention to detail – job requires being accurate in interpreting and communicating commercial details. Accurate data input requirements on internal and external work management systems
  • Commitment to serving clients at the highest level
  • Solutions orientated
  • Basic level of commercial and financial acumen

 

Benefits

  • 25 days holiday + 8 Bank holidays (rises with service)
  • Free parking
  • Free coffee and tea
  • Cycle to work scheme

Closing Date

09/05/2022, 12:00

Apply...

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Testimonials

"I would just like to say how helpful and professional these girls are, they have never let me down and are always true to their word, always available with lots of support and advice, fantastic company to work with and for - thank you"

Ruth Amis - Long term temporary worker

"Juice were brilliant at understanding exactly what I was looking for in terms of a career. After just one meeting with them, they had put me forward to the company that I have now been working at for 1 year, and already I have been given the chance to develop and progress. I have never been happier and I think the fact that Juice listened to all the little things I wanted from my next role is exactly the reason that I was placed so perfectly!"

Amy Cooper - Placed in a permanent position

"Juice Personnel found me a great job that suited me and what I was looking for. The staff are all very efficient &amp; have great communication with their clients. I started temping with them within a couple of weeks of enquiry about a job. I was temping for 3 months and now I am starting with the company permanent. I would highly recommend using Juice if you are out of work or looking for a new job."

Kirsty Walton - Temp to Perm placement

"I have worked with a lot of recruitment agencies over the years, yet find Juice personal one of the top agencies. When they promise to ring you they do so when they say they will, and when I got lost trying to find the office, they were patient and kindly directed me to their office! Highly recommend Juice. Thank you for finding my new role."

Leon Dickson - Perm candidate

"Juice Personnel is a professionally run and maintained agency with the great ability to balance work to its many members of staff, a very difficult task of late. I am often asked why I have been with Juice so long - 10 dedicated years. Having been to other agencies, they quite honestly just don&#39;t compare to Juice is my stock answer. I also tell them that after being with Juice for so many years my wages have never been late; this is very important as you know what you are going to get. So why change something that is right? Dedicated Juice Professional. 10 Years and counting."

Ian Jenkins - Class 1 Driver

"Hi ladies Just to let you know that I have accepted an offer of permanent employment this afternoon so I will no longer require your services. Thank you for everything over the past couple of months, I am really grateful for the temp placements and interviews you have sourced for me."

Fiona Baker - Registered Candidate

"I would like to take this opportunity to say a huge thank you to Juice Personnel for their assistance in helping me gain my recent employment, in particular Resourcing Consultant Viki Freeman who was very professional, extremely helpful and did an excellent job in representing me to a prospective employer which led me to successfully gain an interview, which ultimately resulted in a job offer. Viki always kept me up to date with how things were progressing, unlike previous recruitment agencies I have used where I was the one doing all the chasing for progress. I would also like to mention Kelly Smith who again with great professionalism was very helpful to me. Once again thank you, I would definitely recommend to anyone looking for future employment to try Juice Personnel."

Jayne Noble - Placed in a permanent position

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