Candidate Of The Week...
Candidate 4318
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Hire Desk Controller

Date Added: 19/03/2021

Permanent Job

A new opportunity has arisen at Juice Personnel for a Hire Desk Controller to join our customer based in Normanton on a permanent contract. We are looking to speak with candidates that can evidence strong Customer Service and relationship building skills.


Sector: Personnel
Type: Permanent
Location: Normanton
Salary: £21,000 rising to £23,000 after 6 months

Key Responsibilities

  • Representing a consistent point of contact for your dedicated customer accounts
  • Building rapport and good relationships with all new and existing clients
  • Ensuring all customer contact is record and followed up on with any actions
  • Proactively seeking new ways of ensuring the highest level of customer service 
  • Coordinating and administering all enquiries from both your own and the wider customer base, along with monitoring the revenue generated by the customer base
  • Providing feedback to the Company Directors on high demand product items, to assist in capital expenditure planning and budgeting 
  • Demonstrating commercial awareness when negotiating pricing
  • Working flexible, helping with reasonable ad hoc duties as required
  • Assisting with sales enquiries, ensuring that necessary information and new leads are forwarded onto our sales team in a timely manner

Key Skills and Experience

  • Fully computer literate 
  • Ability to meet deadlines Impeccable attention to detail 
  • Excellent written and verbal communication skills with an exceptional telephone manner 

Personal Qualities

Ultimately, we are looking for someone who is a strong relationship builder, who can give unrivalled Customer Service to our clients valued customers. The job can be demanding due to tight deadlines and difficult client demands; therefore, we are looking for someone who can be resilient under these situations. You must be passionate, self-motivated and have the ability to work autonomously.

If you are not the above – you should not apply!

Additional Information

  • Monday to Friday / 08:30am – 5:30pm (42.5 hours per week)
  • Normanton based (Public transport limited)
  • Annual Profit share (ALL staff got upwards of £1k last year)
  • Birthday day off 

This vacancy is being advertised on behalf of Juice Personnel who is operating as an employment agency.

Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.

Closing Date

01/01/0001, 12:00


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"I have work with a lot of recruitment agencies over the years, yet find Juice personal one of the top agencies. When they promise to ring you they do so when they say they will, and when I got lost trying to find the office, they were patient and kindly directed me to their office! Highly recommend Juice. Thank you for finding my new role. "

Leon Dickson - Perm candidate

"Juice Personnel found me a great job that suited me and what I was looking for. The staff are all very efficient & have great communication with their clients. I started temping with them within a couple of weeks of enquiry about a job. I was temping for 3 months and now I am starting with the company permanent. I would highly recommend using Juice if you are out of work or looking for a new job. "

Kirsty Walton - Temp to Perm placement

"From day one Juice Personnel have been very professional, informative and truly outstanding when searching and placing me in employment. From the moment I first walked through the office doors to meet with one of their representatives I have been nothing but pleased and extremely satisfied with Juice. They have managed to source a position close to home with outstanding credentials which I am extremely grateful for. I have found that Juice are by far the best agency I have dealt with in West Yorkshire and I would highly recommend them to friends, family or any business associates that may need form of employment. Although I have not been with Juice long, I know that the relationship can only blossom and go from strength to strength."

Richard Allen- Long term temporary

""I approached Juice Personnel after having my maternity leave in 2015 to look for a more suitable role which would fit around my new circumstances. It was a pleasure to visit their office & meet with Claire, she made the whole process extremely easy which was such a relief after being away from the working environment for a few months. Within a week she had found me a great position & I continue to work for the same company. She was a great point of contact and offered fantastic advice and support every step of the way. Thank you Claire & Juice Personnel!""

Charlie O'Neil - Placed in a permanent position

"From my initial contact through to the registration process I found the staff at Juice Personnel to be very polite and professional. You are treated respectfully and not just another CV on a database. "

Dawn Davis - Registered Candidate

"I have known and used Agency drivers through Lynn for about 10 years. I have found Lynn to be honest and trust worthy, if Lynn could not cover a slot that we needed she would say from the off and not keep us hanging around. We have all drivers assessed before they can drive one of our vehicles and this is an area where Lynn has always been good for us. She has always kept new drivers coming for assessment so we did not run short of drivers. We used to have up to 20 drivers a day, over 24 hours, seven days a week. I have used several agencies over the past few years and Lynn (Juice) has been one of the best and still is. Lynn has always given us a reliable service. So, if it's a reliable service that you are looking for, ring Lynn Mortimer and the team at Juice. "

Large Northern Supermarket Chain

"I can not thank Juice enough for there kind professional help towards me getting a new job. I was out of work at the time and starting to panic about what to do next but Juice reassured me and found me the perfect job and was by my side right to the end and after my third interview with the company I got the job! Juice was always on hand if I ever needed them for advice on interviews or there afterwards to let them know how I got on. I highly recommend Juice to anyone. Thank you again!"

Jessica Rowley - Placed in a permanent position

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