Candidate Of The Week...
Candidate 4318
This year we celebrated our 17th Birthday! On average, we process over 4000 temporary worker hours each week

Hire Desk Controller

Date Added: 05/11/2020

Permanent Job

We’ve a fantastic Hire Desk opportunity for an individual that pride themselves on offering exceptional Customer Service. We are looking to speak with people that have a positive and ambitious mindset, that are keen to work for one of Wakefield’s fastest growing businesses.


Sector: Personnel
Type: Permanent
Location: Wakefield
Salary: £18,000 - £22,000

Key Responsibilities

  • Representing a consistent point of contact for customers
  • Building rapport and good relationships with all new and existing clients
  • Proactively seeking new ways of ensuring the highest level of customer service 
  • Coordinating and administering all customer enquiries
  • Working flexible, helping with reasonable ad-hoc duties as required

Key Skills and Experience

  • Fully computer literate 
  • Ability to meet deadlines and work under pressure
  • Impeccable attention to detail 
  • Excellent written and verbal communication skills with an exceptional telephone manner 

Personal Qualities

Ultimately, we are looking for someone who is a strong relationship builder, who can give unrivalled Customer Service to our clients valued customers. The job can be demanding due to tight deadlines and difficult client demands; therefore, we are looking for someone who can be resilient under these situations. You must be passionate, self-motivated and have the ability to work autonomously.

Additional Information

  • Monday to Friday / 08:00am – 5:00pm
  • Thornes (Office based)
  • Permanent
  • £18,000 - £22,000 per annum (Negotiable depednant on experience)
  • 22 days annual leave (Plus Bank Holidays)
  • Opportunities for progression as the business grows. 

This vacancy is being advertised on behalf of Juice Personnel who is operating as an employment agency.

Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.

Closing Date

02/01/2021, 12:00


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"I found juice personnel extremely friendly and professional and made my job search a much more relaxed experience. Regular feedback and contact made me feel that I was really been looked after, and would definitely recommend them to friends and would use them again for a new job search and for recruiting in my role. Plus the girls were lovely!!!! Emma "

Emma Antsey - Placed in a permanent position

""The staff at Juice are so friendly and really committed to finding work that really suits you. Their communication is great and I receive regular emails detailing new vacancies. If you are thinking of registering with an employment agency, don't hesitate to go with Juice - you won't be disappointed.""

Carole Shaw - Temporary worker

"Juice Personnel is a professionally run and maintained agency with the great ability to balance work to its many members of staff, a very difficult task of late. I am often asked why I have been with Juice so long - 10 dedicated years. Having been to other agencies, they quite honestly just don't compare to Juice is my stock answer. I also tell them that after being with Juice for so many years my wages have never been late; this is very important as you know what you are going to get. So why change something that is right? Dedicated Juice Professional. 10 Years and counting. "

Ian Jenkins - Class 1 Driver

"After working in transport for over 45 years, mostly as a hgv driver, I took an early retirement package, and decided to work as an Agency driver. I worked for a few agencies and then joined Juice. It is like working for a family company. Everyone is approachable, and helpful, and happy. I have now worked for Juice for over 3 years. I work a few days a week between holidays. Although I swap my days around, Juice always seem to find me work when I want it, working for companies that I like working for, and at times that suit me. I have never had a problem with my wages. Although I am now officially retired, I plan to continue working for a few years yet, and I have no intention of working for anyone other than Juice. In my opinion, they are the best agency around. "

Ron Harrison - Class 1 Driver

"Very professional and friendly staff. Made me feel at ease in the registering process and was very quick in finding me a suitable placement. From that placement I got offered a full time position. I would highly recommend Juice Personnel to anyone if you are looking for temp or permanent working positions."

Claire Issott - Temporary to permanent worker

"I would just like to say how helpful and professional these girls are, they have never let me down and are always true to their word, always available with lots of support and advice, fantastic company to work with and for - thank you"

Ruth Amis - Long term temporary worker

"Following an initial misunderstanding regarding role profile, the Juice team reacted swiftly to supply strong candidates for interview from whom we were able to select the right person for the job. They have also followed up the initial recruitment and demonstrated good commitment to delivering the right service for our business. I can recommend Juice Personnel."


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