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Candidate 4318
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New Business Broker Underwriter

Date Added: 27/07/2021

Accounts & Finance Job

Introduction
We have been asked to recruit for 3 new business brokers to join a local branch based in Featherstone - these roles are purely due to expansion and growth in customer demand.

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Sector: Commercial
Type: Accounts & Finance
Location: Featherstone
Salary: £22.5-25K per annum

Key Responsibilities

  • Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for New Business, Renewals Mid-Term Adjustments & all other customer interactions.
  • Understand the processes and procedures required to provide quotations & put forward suitable products to meet the client’s demands and needs.
  • Ensure that all product information provided is clear, fair and not misleading, allowing the customer to make an informed decision.
  • Calculate New Business, Renewal & Mid-term Adjustment premiums in accordance with the specific carrier’s risk appetite and guidelines or liaise with insurers for all non-delegated authority business.
  • Ensure that telephone calls are answered & dealt with promptly & efficiently.
  • Maintain thorough and accurate records of all customer interactions.
  • Identify complaints and refer to the necessary complaint handler.
  • Dealing with queries by email, telephone and in person ensuring that all SLAs are adhered to.
  • Required to be a referral point within the Branch.
  • Ensure that you remain compliant in everything that you do; including but not limited to

Key Skills and Experience

For this role, our client is looking for: 

  • Competent in Windows based programmes; word, excel, outlook and internet 
  • Excellent communication skills : written and oral 
  • Ability to work alone and as part of a team 
  • Positive can do attitude 
  • Strong team ethic
  • Manage time effectively; ability to work under pressure 
  • Good personal organisational skills 
  • Good timekeeping and presentation of self and work 
  • Strong negotiation and interpersonal skills 
  • Articulate and numerate 
  • Works with a high degree in accuracy in all tasks 
  • Honesty, integrity, reputation, competence / capability and financial soundness as required under the Financial Conduct Authority (FCA), Guernsey Financial Services Commission (GFSC) and Jersey Financial Services Commission (JFSC) 

Personal Qualities

The role requires dealing with clients over the phone and via e-mail to ensure retention and sales targets are maximised, through the provision of efficient communication & negotiation skills.

We are looking for a candidate who has good judgement, is analytical, pays great attention to detail, is flexible, self-motivated, driven & who delivers excellent customer service whilst adhering to their individual underwriting authority limits at all times and in accordance with the procedure manual.

 

Closing Date

28/08/2021, 12:00

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""I found the Staff at juice personal especially Viki to be extremely personable and accommodating. I was kept up to date with the progress of my application and subsequent interview and received communication from Viki both before and after interview which I found to be helpful. I would highly recommend this company for anybody looking for new employment""

Jenna Hudson - Placed in a permanent position

"Very professional and friendly staff. Made me feel at ease in the registering process and was very quick in finding me a suitable placement. From that placement I got offered a full time position. I would highly recommend Juice Personnel to anyone if you are looking for temp or permanent working positions."

Claire Issott - Temporary to permanent worker

"I would like to take this opportunity to say a huge thank you to Juice Personnel for their assistance in helping me gain my recent employment, in particular Resourcing Consultant Viki Freeman who was very professional, extremely helpful and did an excellent job in representing me to a prospective employer which led me to successfully gain an interview, which ultimately resulted in a job offer. Viki always kept me up to date with how things were progressing, unlike previous recruitment agencies I have used where I was the one doing all the chasing for progress. I would also like to mention Kelly Smith who again with great professionalism was very helpful to me. Once again thank you, I would definitely recommend to anyone looking for future employment to try Juice Personnel."

Jayne Noble - Placed in a permanent position

"Juice Personnel, is an extremely friendly, down to earth recruitment agency, whom I have used twice in my young professional career. The first being back in 2010, when I had first graduated and a little lost in the world of employment. They secured me a great temporary job, in which I had requested and in turn, developed in to a full time position. Since then, after moving on, traveling the world, I again found myself in the position of looking for a career change. I instantly remembered the amazing service and supportive nature of Juice and called them to help me find my current position. I cannot thank them enough for their helpful, friendly and supportive role, which they took in finding my new career and could not recommend them enough to others! Thank you Bex and the rest of Juice for all your efforts!"

Hannah Raison - Permanent Candidate

"From my initial contact through to the registration process I found the staff at Juice Personnel to be very polite and professional. You are treated respectfully and not just another CV on a database. "

Dawn Davis - Registered Candidate

"Wow, what can I say about Juice Personnel. Just that you are the ONLY agency that has ben honest and fair to me when I have been in need. I have always had swift responses, been offered fantastic opportunities and been provided with a friendly voice at the end of the phone too. When I lost my job you provided me with a temporary income that meant that I could worry a little less about accepting a job that I didn't want just to pay the bills, this was something I was passionate about. I cant really some up how I feel in to words, but a local, honest, friendly, but a professional company and without a doubt the best that I have ever come across and believe me, I have come across several in my career search. Your team are the only members of recruitment that I will allow on my linked in, think that's testimony to your company. Hope you can take something from the above."

Emma Hyman - Placed in a permanent position

"I have only been registered with Juice Personnel for around six months and in that time they have managed to find me an amazing job opportunity suited well to my needs. Rebecca was dealing with all my interview arrangements and was so helpful and professional with every one, she has supported me when I was ridiculously nervous and helped me to land the job I have been waiting for. I could not have done it without her and would highly recommended anyone looking for something new, to register with this amazing recruitment agency!"

Laura Adams - Placed in a permanent role

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